{"id":2757,"date":"2025-06-10T21:35:16","date_gmt":"2025-06-10T21:35:16","guid":{"rendered":"https:\/\/site.gravello.com.br\/?page_id=2757"},"modified":"2025-09-30T16:44:54","modified_gmt":"2025-09-30T19:44:54","slug":"direito-do-consumidor","status":"publish","type":"page","link":"https:\/\/site.gravello.com.br\/index.php\/direito-do-consumidor\/","title":{"rendered":"Direito do Consumidor"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_type=&#8221;parallax&#8221; content_width=&#8221;grid&#8221; full_screen_section_height=&#8221;no&#8221; section_height=&#8221;200&#8243; parallax_background_image=&#8221;746&#8243; triangle_shape=&#8221;no&#8221; css=&#8221;.vc_custom_1447676377452{padding-top: 115px !important;padding-bottom: 120px !important;}&#8221;][vc_column offset=&#8221;vc_col-lg-8 vc_col-md-8&#8243;][vc_column_text]<\/p>\n<h1><span style=\"color: #ffffff;\">Direito do Consumidor<\/span><\/h1>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][\/vc_column][\/vc_row][vc_row content_width=&#8221;grid&#8221; triangle_shape=&#8221;no&#8221; css=&#8221;.vc_custom_1447671347714{padding-top: 90px !important;}&#8221;][vc_column offset=&#8221;vc_col-lg-9 vc_col-md-12&#8243;][vc_row_inner][vc_column_inner offset=&#8221;vc_col-lg-5 vc_col-md-12&#8243;][vc_single_image image=&#8221;1334&#8243; img_size=&#8221;full&#8221;][vc_empty_space height=&#8221;30px&#8221;][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-7 vc_col-md-12&#8243;]<div class=\"mkd-elements-holder mkd-responsive-mode-768\" ><div class=\"mkd-elements-holder-item mkd-horizontal-alignment-left\" >\n\t<div class=\"mkd-elements-holder-item-inner\">\n\t\t<div class=\"mkd-elements-holder-item-content mkd-elements-holder-custom-712096\" style=\"padding: 30px 0 0 0\">\n\t\t\t\t\t\t<style type=\"text\/css\" data-type=\"mkd-elements-custom-padding\" scoped>\n\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 1024px) and (max-width: 1280px) {\n\t\t\t\t\t\t.mkd-elements-holder .mkd-elements-holder-item-content.mkd-elements-holder-custom-712096 {\n\t\t\t\t\t\t\tpadding: 0 !important;\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 768px) and (max-width: 1024px) {\n\t\t\t\t\t.mkd-elements-holder .mkd-elements-holder-item-content.mkd-elements-holder-custom-712096 {\n\t\t\t\t\t\tpadding: 0 !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 600px) and (max-width: 768px) {\n\t\t\t\t\t.mkd-elements-holder .mkd-elements-holder-item-content.mkd-elements-holder-custom-712096 {\n\t\t\t\t\t\tpadding: 0 !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 480px) and (max-width: 600px) {\n\t\t\t\t\t.mkd-elements-holder .mkd-elements-holder-item-content.mkd-elements-holder-custom-712096 {\n\t\t\t\t\t\tpadding: 0 !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (max-width: 480px) {\n\t\t\t\t\t.mkd-elements-holder .mkd-elements-holder-item-content.mkd-elements-holder-custom-712096 {\n\t\t\t\t\t\tpadding: 0 !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t<\/style>\n\t\t\t\t\t\t[vc_column_text]<\/p>\n<h2>PROBLEMAS COM A COMPRA DE PRODUTOS E SERVI\u00c7OS<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;12px&#8221;][vc_column_text]Ao adquirirmos um produto ou servi\u00e7o estabelecemos uma rela\u00e7\u00e3o com o fornecedor do mesmo, esta rela\u00e7\u00e3o implica o cumprimento de determinados direitos e deveres por ambas as partes.<\/p>\n<p>Nas situa\u00e7\u00f5es em que o fornecedor n\u00e3o cumpre suas obriga\u00e7\u00f5es temos o direito de reclamar e solicitar a resolu\u00e7\u00e3o do problema.<\/p>\n<p>Nas hip\u00f3teses em que o fornecedor do produto ou servi\u00e7o n\u00e3o solucionou adequadamente o problema, ou se por decorr\u00eancia do problema ocasionou um dano moral ou material, ter\u00e1 o consumidor direito a repara\u00e7\u00e3o desses danos.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;]\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1447673081832{padding-top: 20px !important;}&#8221;][vc_column_inner offset=&#8221;vc_col-lg-7 vc_col-md-12&#8243;]<div class=\"mkd-elements-holder mkd-responsive-mode-768\" ><div class=\"mkd-elements-holder-item mkd-horizontal-alignment-left\" >\n\t<div class=\"mkd-elements-holder-item-inner\">\n\t\t<div class=\"mkd-elements-holder-item-content mkd-elements-holder-custom-345441\" style=\"padding: 30px 0 0 0\">\n\t\t\t\t\t\t<style type=\"text\/css\" data-type=\"mkd-elements-custom-padding\" scoped>\n\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 1024px) and (max-width: 1280px) {\n\t\t\t\t\t\t.mkd-elements-holder .mkd-elements-holder-item-content.mkd-elements-holder-custom-345441 {\n\t\t\t\t\t\t\tpadding: 0 !important;\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 768px) and (max-width: 1024px) {\n\t\t\t\t\t.mkd-elements-holder .mkd-elements-holder-item-content.mkd-elements-holder-custom-345441 {\n\t\t\t\t\t\tpadding: 0 !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 600px) and (max-width: 768px) {\n\t\t\t\t\t.mkd-elements-holder .mkd-elements-holder-item-content.mkd-elements-holder-custom-345441 {\n\t\t\t\t\t\tpadding: 0 !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 480px) and (max-width: 600px) {\n\t\t\t\t\t.mkd-elements-holder .mkd-elements-holder-item-content.mkd-elements-holder-custom-345441 {\n\t\t\t\t\t\tpadding: 0 !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (max-width: 480px) {\n\t\t\t\t\t.mkd-elements-holder .mkd-elements-holder-item-content.mkd-elements-holder-custom-345441 {\n\t\t\t\t\t\tpadding: 0 !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t<\/style>\n\t\t\t\t\t\t[vc_column_text]<\/p>\n<h2>INDENIZA\u00c7\u00c3O POR DANOS MATERIAIS E MORAIS<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;12px&#8221;][vc_column_text]Nas hip\u00f3teses em que o fornecedor do produto ou servi\u00e7o n\u00e3o solucionou adequadamente o problema, ou se por decorr\u00eancia do problema ocasionou um dano moral ou material, ter\u00e1 o consumidor direito a repara\u00e7\u00e3o desses danos.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;]\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-5 vc_col-md-12&#8243;][vc_single_image image=&#8221;1335&#8243; img_size=&#8221;full&#8221;][vc_empty_space height=&#8221;30px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;70px&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_type=&#8221;parallax&#8221; content_width=&#8221;grid&#8221; full_screen_section_height=&#8221;no&#8221; section_height=&#8221;200&#8243; parallax_background_image=&#8221;746&#8243; triangle_shape=&#8221;no&#8221; css=&#8221;.vc_custom_1447676377452{padding-top: 115px !important;padding-bottom: 120px !important;}&#8221;][vc_column offset=&#8221;vc_col-lg-8 vc_col-md-8&#8243;][vc_column_text] Direito do Consumidor [\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][\/vc_column][\/vc_row][vc_row content_width=&#8221;grid&#8221; triangle_shape=&#8221;no&#8221; css=&#8221;.vc_custom_1447671347714{padding-top: 90px !important;}&#8221;][vc_column offset=&#8221;vc_col-lg-9 vc_col-md-12&#8243;][vc_row_inner][vc_column_inner offset=&#8221;vc_col-lg-5 vc_col-md-12&#8243;][vc_single_image image=&#8221;1334&#8243; img_size=&#8221;full&#8221;][vc_empty_space height=&#8221;30px&#8221;][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-7 vc_col-md-12&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1447673081832{padding-top: 20px !important;}&#8221;][vc_column_inner offset=&#8221;vc_col-lg-7 vc_col-md-12&#8243;][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-5 vc_col-md-12&#8243;][vc_single_image image=&#8221;1335&#8243; img_size=&#8221;full&#8221;][vc_empty_space height=&#8221;30px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;70px&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"footnotes":""},"class_list":["post-2757","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/site.gravello.com.br\/index.php\/wp-json\/wp\/v2\/pages\/2757","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/site.gravello.com.br\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/site.gravello.com.br\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/site.gravello.com.br\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/site.gravello.com.br\/index.php\/wp-json\/wp\/v2\/comments?post=2757"}],"version-history":[{"count":3,"href":"https:\/\/site.gravello.com.br\/index.php\/wp-json\/wp\/v2\/pages\/2757\/revisions"}],"predecessor-version":[{"id":2864,"href":"https:\/\/site.gravello.com.br\/index.php\/wp-json\/wp\/v2\/pages\/2757\/revisions\/2864"}],"wp:attachment":[{"href":"https:\/\/site.gravello.com.br\/index.php\/wp-json\/wp\/v2\/media?parent=2757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}